Refund Policy

Effective Date: 01 Oct 2024

At Golden Junction Marketing Global Private Limited, we strive to ensure our customers are satisfied with their purchases. If you are not completely satisfied with your purchase, we offer a refund under the following conditions:

1. Eligibility for Refund

  • Refunds are allowed only within 30 days of the purchase date.
  • To be eligible for a refund, products must be unused and in their original packaging with the seal intact.

2. Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer service team at info@goldenjunction.net or 04651-244244 to request a return authorization.
  2. Return the Product: Once you receive the return authorization, pack the unused product securely in its original packaging and seal.
  3. Shipping: Ship the product back to us at the address provided in the return authorization. You will be responsible for the shipping costs associated with returning the item.

3. Refund Processing

Once we receive and inspect the returned product, we will process your refund. Refunds will be issued to the original payment method used during the purchase. Please allow 5-30 business days for the refund to reflect in your account.

4. Non-Refundable Items

Please note that certain items may be non-refundable, including:

  • Products that have been opened or used.
  • Items returned without the original packaging or seal.

5. Contact Us

If you have any questions or need assistance regarding our refund policy, please contact us at:

Golden Junction Marketing Global Private Limited
14-71 B1, Sanmansu vilai, Rajive Nagar, Kuzhithurai, Kanyakumari Dist. Pincode: 629163. TN
Email: info@goldenjunction.net
Phone: 04651-244244

Thank you for choosing Golden Junction! We appreciate your business and are here to assist you.